Customer Service
6th October 2026
9:30 am
Location:
IRD Duhallow, James O'Keeffe Institute, Co. Cork
Co. Cork
Places remaining: 15
Cost: €10.00 (Plus booking fee)
• Improve customer service skills by developing a professional, friendly, and positive approach to dealing with customers and service users.
• Strengthen communication skills through active listening, clear communication, and responding effectively to enquiries.
• Build confidence in handling complaints, resolving issues, and managing difficult situations in a calm and respectful manner.
• Enhance the customer experience by understanding customer needs and providing consistent, high-quality service.
Tuesday 6th of October 2026
James O’Keeffe Institute, Newmarket, Co. Cork
€10