Customer Service Skills training
4th November 2025
10:30 am
Location:
IRD Duhallow, James O'Keeffe Institute, Co. Cork
Co. Cork
Places remaining: 10
Cost: €10.00 (Plus booking fee)
This course will cover the next topics:
Why is customer care so important?
Appearance and Image
Greetings and Telephone Techniques
Understanding the Customer
Management of the customer care, upselling and salesmanship
Dealing with complaints
Ensure repeat business
This programme is confined to economic migrants and new arrivals.